Website chatbot
Answers product, service and policy questions, qualifies leads and books calls, 24/7.
AI chatbots & assistants
AI chatbots trained on your business, not the whole internet
Our AI chatbot development work in Winnipeg covers two kinds of assistant: a chatbot for your website that answers customers accurately, and an internal assistant that helps your staff find answers in your own policies, manuals and past work. Both are grounded in documents you choose, so they answer from your information rather than guessing.
Generic chatbots make things up
An off-the-shelf AI chatbot for your website will happily invent a price, a policy or an opening time. That's worse than having no chatbot at all.
We build assistants that retrieve answers from your approved content, cite where the answer came from, and say "let me connect you with the team" when they don't know.
Scope
What we build
Internal knowledge assistant
Staff ask questions in Teams or a web app and get answers from your SOPs, manuals and past projects.
Custom GPTs & Claude projects
Lightweight assistants in ChatGPT or Claude business workspaces, set up with the right instructions and files.
Document Q&A
Ask questions across contracts, specs or policy binders and get cited answers.
Drafting assistants
Quotes, proposals, emails and reports drafted in your format and tone for a person to review.
Lead qualification
Asks the right questions, scores the lead and sends it to your CRM with notes.
How we keep it accurate
Every assistant is tested against a set of real questions before launch, and we review conversation logs for the first month. When an answer is wrong, we fix the source content or the instructions, not just the one reply. For anything sensitive, we choose platforms that don't train on your data and, where needed, keep data in Canada. See AI & privacy.
How it works
Four steps, no surprises
- 01
Audit
A free 45-minute call. We map the process, count the hours and tell you whether it's worth automating.
- 02
Scope & quote
A written, fixed-price scope: what gets built, what it connects to, and how we'll measure it.
- 03
Build & test
We build in your accounts, test with your real data, and run it alongside the old way until you trust it.
- 04
Handover & support
Documentation, a walkthrough for your team, and 30 days of fixes. Ongoing support is optional.
FAQ
Questions we get asked
How much does a custom AI chatbot cost?
Simple website chatbots start in the low thousands. Internal assistants connected to many documents or systems are quoted per project. See pricing.
Will the chatbot use my data to train AI models?
Not if it's set up correctly. We use business-tier platforms and APIs whose terms exclude your data from model training by default.
Can it connect to our CRM or booking system?
Yes. Chatbots can create leads, look up order status or book appointments through the same integrations we use in our automation work.
What happens when it doesn't know an answer?
It says so and offers to connect the person with your team, by email, a form or live chat handoff.
Not sure where to start? Start with one process.
Book a free 45-minute automation audit. We'll map one workflow with you and tell you honestly whether it's worth automating.