Answering & triage
Greets callers by your business name, figures out what they need, and routes urgent calls to a person right away.
AI receptionists
We set up and run the AI receptionist Winnipeg businesses use when the phone rings and nobody can get to it. It answers calls and texts in a natural voice, books appointments directly into your scheduling software, answers common questions from your own information, and sends a clear summary to your team.
When a customer calls a contractor, a clinic or a salon and gets voicemail, most of them call the next business on the list. It happens on job sites, during appointments, over lunch and after five.
An AI receptionist for small business picks up every time. It can't do everything your front desk does, but it can answer the common questions, capture the details and put the booking in the calendar, so your staff come back to finished work instead of a list of callbacks.
Scope
Greets callers by your business name, figures out what they need, and routes urgent calls to a person right away.
Checks real availability and books into your software. No double-booking, no "we'll call you back to confirm".
Hours, service areas, pricing ranges, parking, what to bring. It answers from information you approve.
Missed call? It texts the caller back within seconds and keeps the conversation going by SMS.
Every call arrives as a short written summary in your inbox, CRM or Teams channel.
You decide what it never handles, like complaints, emergencies or medical questions, and it passes those straight to you.
There are dozens of AI answering service products. The receptionist itself is the easy part. What makes it useful is the setup: connecting it properly to your scheduling system, writing the call flows, testing it against real calls, and tuning it in the first month. That's the part we do.
We're vendor-neutral. We'll recommend the platform that fits your call volume, integrations and budget, and you own the account.
Most of our AI receptionist work is for two kinds of business. Clinics need careful handling of health information under PHIA, and often use practice software such as Jane App that doesn't allow outside booking. There, the receptionist texts patients the clinic's own online booking link. Trades and contractors need to capture job details and book estimates while they're on a roof or under a sink.
How it works
A free 45-minute call. We map the process, count the hours and tell you whether it's worth automating.
A written, fixed-price scope: what gets built, what it connects to, and how we'll measure it.
We build in your accounts, test with your real data, and run it alongside the old way until you trust it.
Documentation, a walkthrough for your team, and 30 days of fixes. Ongoing support is optional.
FAQ
Current voice AI sounds natural and handles interruptions well. We'll set up a test line so you can call it yourself before any customer does.
Setup usually runs $2,000 to $6,000, plus a monthly platform cost that depends on call volume. See pricing.
Yes. Callers can ask for a person at any point, and you set rules for what always goes to staff.
It books directly into systems that allow it, such as Jobber, Google Calendar and Outlook/Microsoft Bookings. For systems that don't allow outside booking, such as Jane App, it texts the caller your online booking link instead. We confirm your setup on the audit call.
It can be configured for clinics, but platform choice matters. We check where call data is stored and processed against PHIA and PIPEDA before recommending anything.
Book a free 45-minute automation audit. We'll map one workflow with you and tell you honestly whether it's worth automating.