Lead intake & follow-up
Web forms, emails and calls land in your CRM with the right owner, and follow-ups send themselves on schedule.
AI & workflow automation
Business automation for Winnipeg small businesses
204 IT Solutions builds business automation for Winnipeg companies that are drowning in copy-paste. We connect the software you already pay for, from your CRM and inbox to QuickBooks and your scheduling tool, so information moves on its own and your team stops re-typing it.
The work that shouldn't need a person
Most small businesses we meet in Winnipeg have the same hidden job: someone spends a few hours a week moving information from one system to another. A web form becomes a CRM contact, which becomes a quote, which becomes an invoice, and each step is typed by hand.
That work is slow, it's where errors come from, and it's usually done by the people you'd rather have talking to customers. Workflow automation removes those handoffs. The data gets entered once and flows everywhere it needs to go.
Scope
What we automate
Quotes, invoices & payments
Jobs become invoices in QuickBooks or Xero, payment reminders go out, and paid invoices close the loop.
Data entry from documents
AI reads invoices, receipts, intake forms and PDFs, and puts the fields where they belong, with a person checking anything uncertain.
Scheduling & reminders
Bookings sync across calendars, reminders go to clients by text or email, and no-shows get flagged.
Reporting
Weekly numbers are pulled from every system and delivered to your inbox or a dashboard, with no spreadsheet wrangling.
Onboarding & offboarding
New clients or staff get their accounts, folders, documents and welcome emails created in one step.
AI automation in Winnipeg, without the hype
Plenty of workflow automation doesn't need AI. When a step does involve judgement, like reading an unstructured email, summarising a call, or sorting a support request, we add an AI step inside the workflow. It does one narrow job, it's tested against your real examples, and anything it isn't sure about goes to a person.
That's the difference between business process automation that runs for years and a demo that impresses once. If you want to know where AI fits more broadly, see AI consulting.
Tools we build with
Zapier consultant (Canada)
The fastest way to connect cloud apps. Best for straightforward workflows between popular tools. We clean up existing Zaps too.
Make
Visual scenarios with more branching and data handling than Zapier, often at a lower monthly cost.
n8n consultant
Open-source and self-hostable. We can run n8n on Canadian servers, which keeps customer data in Canada and keeps costs flat as volume grows.
Power Automate consultant
For Microsoft 365 businesses. Automates Outlook, SharePoint, Teams and Excel, and pairs well with Copilot rollouts.
We pick the tool based on your systems, volume and privacy needs, not on commission. Not sure which one fits? We'll tell you on the free audit call, including what each will cost you per month.
How it works
Four steps, no surprises
- 01
Audit
A free 45-minute call. We map the process, count the hours and tell you whether it's worth automating.
- 02
Scope & quote
A written, fixed-price scope: what gets built, what it connects to, and how we'll measure it.
- 03
Build & test
We build in your accounts, test with your real data, and run it alongside the old way until you trust it.
- 04
Handover & support
Documentation, a walkthrough for your team, and 30 days of fixes. Ongoing support is optional.
FAQ
Questions we get asked
How much does business automation cost?
A single workflow typically costs $1,500 to $5,000 to build, plus the monthly subscription for the automation tool. See our pricing page for ranges on every service.
Will I be locked into you?
No. Automations are built in your own Zapier, Make, n8n or Power Automate account, and we document every one. Any competent consultant, or you, can maintain them.
What if one of my apps doesn't have an integration?
Most modern software has an API even when there's no ready-made connector. Where there isn't one, we use email parsing, file drops or a small custom integration.
Do you only work with Winnipeg businesses?
Most of our clients are in Winnipeg and across Manitoba, but automation work is fully remote, so we work with small businesses anywhere in Canada.
How long does a project take?
A single automation usually takes one to three weeks from audit to live, depending on how quickly we get access to your systems.
Not sure where to start? Start with one process.
Book a free 45-minute automation audit. We'll map one workflow with you and tell you honestly whether it's worth automating.